Payment, Shipping, & Return
Payment || Delivery || Shipping || Return Policy & Procedure || Order Revisions or Cancellations || Merchandise Repair & Exchange || Privacy & Policy || Terms & Conditions
Payment Methods
|
|
|
|
|
|
|
|
Order Delivery
In-Stock Items: Can be shipped out immediately. If your order consists of less than 80% of items, that will be held until the Out-Of-Stock items are available and they will be shipped together with your In-Stock items.
Out-Of-Stock Items: a special order may be placed for those items, and a minimum order quantity per style must be ordered. Usually take 5 weeks for production.
Customized Items: If you choose to customize items, please allow approximately 5 weeks for production. Delivery date can only be ESTIMATED, NOT GUARANTEED
Shipping Methods
|
|
|
For domestic shipments, the shipping rate will automatically be calculated at checkout.
International customers using Global Express will be notified of the shipping charges when order is ready to be shipped.
Return Policy & Procedure
|
Policy: |
|
|
|
|
|
|
|
|
If for any reason you are not 100% satisfied with your purchase within 2 weeks of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange. Merchandise returned must be in its original condition. Merchandise that is damaged, altered or personalized in any way cannot be returned. Custom orders cannot be refunded/ exchanged unless there is an error produced by our company. |
|
|
|
Returned merchandise will be charged a 20% re-stocking fee. |
|
|
|
Shipping and handling is non-refundable. |
|
|
|
The customer is responsible for all shipping and handling charges for returned merchandise, including tracking and insurance. |
|
|
|
|
|
|
Procedure: |
||
|
|
|
|
|
|
Please e-mail us within 2 weeks of receipt with detailed information regarding the merchandise you are requesting to return. |
|
|
|
We will issue you a Return Merchandise Application Form which you will include in your return to ensure proper return procedure. |
|
|
|
The merchandise must be returned in its original packaging to receive full refund. |
|
|
|
Make sure you send the package back to us with a tracking number, we will not be held responsible if the shipment is lost. |
|
|
|
Refund will be issued only when we receive the returned merchandise. |
|
|
|
You will be credited back with the original amount minus shipping costs and re-stocking fee. |
|
Order Revisions or Cancellations
Any changes or cancellations to orders must be received before 3:00PM PST before the order is shipped. If an order was placed on the weekend/Holiday, changes or cancellations must be received before 3:00PM PST the following business day. NO EXCEPTIONS. To change or cancel your order, please email us timely.
Merchandise Repair & Exchange
We provide free repair and/or exchanges for merchandise with manufacture defects. No exchanges or repairs will be provided due to merchandise damaged by negligence.
Particular merchandise may not be available for immediate exchange, please allow approximately 5 weeks for production.
Privacy & Policy
Your privacy is very important to Mega Creative Jewelry (hereafter called MCJ). This privacy policy describes the practices that apply to our website, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.
MCJ automatically collects information you give us when you sign up for, use, or request information about our services or otherwise communicate with us through the internet. MCJ may receive information about you from other sources. MCJ may also buy marketing information from others to help us better inform you about new products or services that we think will interest you.
Generally, MCJ uses your information for processing orders, billing purposes, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, to serve ads, and to notify you of products or special offers that may be of interest to you.
Information about our customers is one of MCJ's most important business assets, and therefore we strive to protect it and keep it confidential. MCJ does not sell, rent or lease your information to third parties without your consent. MCJ will only disclose your information with third parties as necessary to complete a transaction, perform a service on our behalf, or perform a service that you have requested. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address and telephone information to the delivery service to deliver products that you ordered. MCJ does not allow them to use your information for other purposes. As mentioned previously, your personally information is shared with MCJ and our service providers.
When you use MCJ website, MCJ will store cookies on your computer in order to facilitate and customize your use of our site. Cookies are small files placed on your computer's hard drive by a Web site when you visit. These files identify your computer and record your preferences and other data about your visit so that when you return to the website, the site knows who you are. MCJ uses cookies to collect information so that we can determine how to improve our site by seeing which areas, features and products are most popular, to improve the site experience, and to complete transactions you have requested.
If MCJ makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time, and any changes will become effective immediately upon being posted unless we tell you otherwise.
Terms & Conditions
Welcome to Megacreativejewelry.com. This website is operated by Mega Creative Jewelry Company (hereafter called MCJ). Please review the following Terms & Conditions Agreement that governs your use of Megacreativejewelry.com. Your use of our website constitutes the unconditional agreement to follow and be bound by the Terms & Conditions.
MCJ reserves the right, at its sole discretion, to modify, add to remove the portions of Terms & Conditions at anytime without prior notification. Your continued use of our website after the effective date of such changes constitutes your acceptance and agreement to such changes.
All of the Content of Megacreativejewelry.com, including all of the page headers, images, illustrations, graphics, logos, and text, are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by MCJ. The entire Content of this website is copyrighted as a collective work under China copyright laws, and Megacreativejewelry.com owns a copyright in the selection, coordination, arrangement and enhancement of the Content. No content from Megacreativejewelry.com may be reproduced, republished, uploaded, posted, transmitted, distributed, copied, and publicly displayed without first obtaining the permission from MCJ.
To purchase any products on Megacreativejewelry.com, you must be at least eighteen (18) years of age or the applicable state age of majority. Prior to the purchase of any products on our website, you must provide us with a valid credit card number and associated payment information including all of the following: (I) your name as it appears on the card, (II) your credit card number, (III) the credit card type, (IV) the date of expiration and (V) any verification numbers or codes needed to charge your card. By submitting that information to MCJ, you hereby agree that you authorize MCJ to charge your card at our convenience.
All payments must be made by above methods. MCJ currently does not accept cash, checks or any other forms of payment. You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. If MCJ does not receive payment from your credit cards issuer or its agent, you agree to pay all amounts due upon demand by MCJ. You are responsible for paying any government taxes imposed on your purchased, including, but not limited to, sales, use or value-added taxes.
MCJ reserves the right at any time after receipt of your order to accept or decline your order for any reason. MCJ further reserves the right any time after receipt of your order, without prior notice, to supply less than the quantity you ordered of any item. MCJ may require additional verifications or information before accepting any order. MCJ shall have the right to refuse or cancel any orders placed for products listed at an incorrect price, discount, or any other incorrect information or typographical errors.
This Terms & Conditions shall be governed by the laws of China without regard to or application of any conflict of law provisions. Any attempt by you to assign, transfer or delegate this Terms of Use shall be null and void. MCJ may freely assign this Terms & Conditions without consent or notice. This Terms & Conditions (including all documents expressly incorporated herein by reference, including but not limited, to the relevant Usage Rules) constitutes the complete and exclusive agreement between MCJ and you with respect to the subject matter hereof and supersedes all prior oral or written understandings, communications or agreements not specifically incorporated herein.